AI Ticket Demo
Test the AI workflow for issue triage, category suggestion, priority, and trade recommendation.
Warranty & Service Platform
Builder warranty workflows, homeowner tickets, and AI-assisted service triage.
HomeKeep AI helps builders manage warranty timelines, service requests, inspections, homeowner communication, and recurring quality issues in one place.
24/7
Homeowner self-service
AI
Photo issue triage
1 View
Homes, tickets, warranty
Service Dashboard
Open Tickets
42
Due This Week
11
Avg. Resolution
3.2 days
Drywall crack
28 Lakeview Dr
High
Window draft
16 Aspen Ridge
Medium
Exterior caulking
7 Meadow Park
Low
Core Features
Everything builders need after handover
Builder Dashboard
Track open tickets, warranty milestones, service activity, and trade coordination from one place.
Homeowner Portal
Let homeowners submit issues, upload photos, view appointments, and track repair progress.
Warranty Timeline
Track handover, 30-day, 6-month, 1-year, and custom follow-up milestones automatically.
Inspection Support
Manage checks, appointment reminders, reports, and follow-up work from one screen.
Analytics
Spot recurring quality issues by community, home model, trade, and warranty period.
For Builders
One command center for service teams
Track homes, warranty status, inspections, appointments, and trade performance without juggling spreadsheets, emails, and disconnected portals.
- Builder dashboard for open tickets and overdue items
- Home and community-level history
- Trade assignment and appointment tracking
- Service notes, warranty review, and completion records
Builder Admin
Homes186
Open tickets42
Upcoming inspections8
Low-performing trade alerts3
Homeowner Portal
1. Submit issue
2. Upload photos
3. AI suggests category
4. Book appointment
5. Track completion
For Homeowners
A simple, reassuring service experience
Give homeowners an easy way to report issues and see progress, instead of calling, emailing, and waiting for updates.
- Register and view home warranty details
- Submit service requests with media uploads
- Get reminders for inspections and appointments
- See real-time ticket progress and messages